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Privacy Policy

1. Introduction

Welcome to Group Secorex BV. This privacy policy describes how we collect, use, and share personal data when you visit our website or make purchases on our webshop, Protecting your privacy is of utmost importance to us.

2. Data We Collect

  • Personal Data: This includes your name, address, phone number, email address, payment information, and any other information you provide to us voluntarily.

  • Automatically Collected Data: When you visit our website, we collect information such as your IP address, browser type, pages visited, and the time and date of your visits.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and gather information about your interactions with our website.

3. How We Use Your Data

We use the collected data for the following purposes:

  • Order Processing: To process and fulfill your orders, including sending order confirmations, invoices, and shipment notifications.

  • Customer Support: To provide customer support and respond to your inquiries and complaints.

  • Marketing: To send you promotional communications and offers (if you have given your consent).

  • Website Improvement: To analyze and improve our website, services, and overall user experience.

  • Legal Obligations: To comply with legal obligations and protect our legal rights.

4. Data Sharing

We share your data with third parties only when it is necessary for the performance of our services, such as:

  • Payment Providers: To process payments for your orders.

  • Delivery Services: To deliver your orders to your specified address.

  • Service Providers: To perform services on our behalf, such as website hosting, data analysis, and marketing assistance.

  • Legal Requirements: To comply with legal obligations or respond to lawful requests from public authorities.

5. Data Security

We implement a variety of security measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access Your Data: Request access to the personal data we hold about you.

  • Correct Your Data: Request corrections to any inaccurate or incomplete personal data.

  • Delete Your Data: Request the deletion of your personal data, subject to certain exceptions.

  • Restrict Processing: Request the restriction of processing your personal data in certain circumstances.

  • Data Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Group Secorex BV Maasstraat 33 2060 Antwerp Belgium VAT number: BE0804875910 Email: info@novellclick.com

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